How do I give feedback?

After ordering, go to your purchase history in the dashboard.

- there you will see an option called “Leave a Feedback”.
- Click on that button and you will be redirected to the feedback screen

- In the rate your experience section you will get 3 categories for feedback.

1) Positive- If the product is good and you are happy with it please select it

2) Neutral- If the product is good but you think it lacks something or if you are moderately happy with the product you can select the neutral option

3) Negative- If you don't like the product and you had a bad experience with it select the negative option.

- Also you can share your detailed experience in the “what else you add” section.

- In the "rate the details section", you can rate Item description, Dispatch Time, Shipping Cost & Seller communication individually. You can give a marking by selecting the value between 1 to 5, where 1 means poor service & 5 refers to the best service accordingly.

Providing Feedback to Zmac:
You can also provide feedback to Zmac directly with these simple steps:

- On all the pages in your dashboard you will find “tell us what you think” in the right upper corner.

- There you can fill up the survey like what you like the most/least about zmac & you can also suggest to us what we should improve.