Selling Basics
Make money selling on Zmac
Learn the basics How to Register as seller on Zmac: - Click on the 'Join Now' button -Put the details that are asked for the registration, then you will get an email verification link in your email (Please check spam if you don't find the mail in your inbox), after clicking on that link your account will be opened After that input the other information that are asked, which includes your shop details and bank account details, please make sure that all the information here are 100% correct - Pay the membership fee - after paying the fee, please wait for approval & authority will approve your account as soon as possible List the items that you want to sell. 2. Sell with ease Thousands of buyers on Zmac mean your listings can sell quickly. Also, there is a value-added service called subtitle, by paying a minimum fee you can activate it & can generate more sales, the fun part is you don't have to pre-pay for this service, whenever you get an order through Zmac, we will automatically collect the subscription charge from that order payment 3. Get seller protection As a seller on Zmac, you’re protected by policies, monitoring, and our customer service team. We’ve got powerful tools to help you manage your inventory, stock management, and orders, track your sales, and build your brand. 4. Write a standout title We’ll recommend search terms that buyers often use, so be sure to add these in the title to help your listing stand out. Avoid all caps and focus on specific details like brand, model, size, and color. 5. Take high-quality photos Snap your items from multiple angles in a well-lit place and capture any blemishes for transparency. 6. Set the right price Add your stocks from the stock option, We will recommend a price based on recent sales of similar items. You can even watch how other sellers are pricing their items or use Best Offer to negotiate and sell faster. 7. Pick a delivery/Shipping service We provide recommendations and you have the full authority to choose your desired delivery service locally or internationally, you can add your desired shipping companies from the shipping option in your seller dashboard & after selecting your shipping if you submit it will go for approval & after the approval it will be added To sell locally in your community, take advantage of our range of collection services. Setting Up Your Store: With Zmac selling becomes very easy, now you have the opportunity to sell your products not only locally but also internationally. When creating your listing, By embedding the shipping companies from your dashboard you can now not only send products to your local households but You can also offer international shipping by selecting other international postage options. Tick the relevant shipping service company under your delivery options.
How to register as a seller
Follow these simple steps to register your account as a seller on Zmac.
-Firstly click on the Become a seller button in the header.What to do after becoming a seller
What to do after you become a seller:
1. List your item: to list your items go to product posting
1) Click on the product posting- Put the Title, the subtitle, the category of your product, which brand, how many SKU & the condition of the product
2) After that you can select the affiliate commission that you want to provide to your affiliates
3) Also you can create variants of your product from the 'create variant' option.
4) Then put your cover photo, other photos & description.
5) Select in which genre you want to put the product in 'featured' 'daily deals' or 'trending'
6) Select the availability, select the status & put the meta description & keywords.
and now you are done with the product posting.
You can check Pending Request, Resubmitted Request, Approved Product, Rejected Product, and All Product from the "products option". Also, you can get information about your orders from "Order Management". Also, you can check for payment from the "Payment" option, you can see the store feedback, check the product reviews, check your message, read blogs & articles and change your store settings from the respective options.
Selling Locally & Internationally
Sell Locally & Internationally:Wholesale
Wholesale:
Zmac also has the option to sell in bulk, to create the wholesale setting follow these steps.
Seller Protection
As a seller, when you sell your products online and deliver your services Protection is necessary. We know the fact. We are here to protect you from the rude behavior of buyers and from events that are beyond your control. Almost every month and when it necessary, we take action to protect all sellers from the abusive behavior of buyers.
We ask sellers to maintain some activities which help us to provide them protection.
- Maintaining professionalism when dealing with buyers.
- Providing all the services properly that they promise to customers.
-Reporting abusive activities.
-Reporting about events that they cannot control.
*Find out Abusive, enforcement and provide protection
-Zmac has an abusive buyer policy that allows the seller to take action against them.
- As a seller, you can find the 'Report a buyer' function.
- When we identify an abusive buyer, we won't provide them any facilities like sending returns.
-We’ll automatically remove feedback and defects when we find a buyer has violated our policy
-Feedback and defects are removed when you cancel a transaction because a buyer demands something not offered in the original listing
*Postage and delivery protections
Quicker automatic feedback and defect removal when an item arrives late but tracking shows you shipped on time
Feedback and defects are also removed when severe weather or carrier disruptions cause the item to arrive late.
*Seller Protection for returns (used items or damaged by the buyer)
Providing refunds based on the condition of the returned item — you can deduct 50% or more than it from the refund for lost value. Learn more here
We’ll remove feedback, defects, and open cases in our service metrics and we’ll try to solve any remaining issues with the buyer
For more details, visit our help page.
*Protection when a buyer doesn't pay
If buyers don’t pay straightly, it could just be that they are not experienced or are having problems with their payment system. Our detection methods help us identify high-risk buyers who might be purchasing several similar items at once. If this happens, before the transaction takes place, we will take action.
We find buyers that haven’t paid so we can automatically remove any negative or neutral feedback
When an unpaid item case is closed without payment, we’ll block the buyer from leaving feedback and take action on their account
Read our guide to Avoiding buyer issues for more guidance on what to do if a buyer doesn't pay
*Automatic protection against high-risk buy
As a seller, your safety is protected by us seriously and we work to protect you from high-risk buyers. We can automatically remove feedbacks which are negative when the buyer is in violation of the Abusive Buyer policy.
FAQ
FAQ
How much does it cost to sell on Zmac ?
You will pay a one-time fee only when starting your store, there is no other payment other than the Zmac commission which is only 10% of your received payments. Also, we have a value-added service called subtitle, by giving a minimum fee you can enjoy this facility, this service gives your product an edge over other sellers thus generating more sales.
What’s the best way to send my item?
You can pick which delivery methods you want to offer. By offering more than one delivery option, you can attract different types of buyers.
How will the buyer pay for my item?
Buyers can use a variety of payment methods such as credit and debit cards, Bkash, Nagad, Upay & all other online payment systems;
How should I choose my listing price?
For most items, we can provide a price recommendation for you based on recently sold, similar items. How you price your item can depend on how you prefer to sell it. Choose a lower starting price to create more interest. Buyers will make you offers that you can accept or decline with Best Offer.
How does Zmac protect sellers?
We understand that things can happen that are out of your control as a seller. When they do, we have your back. We have seller protection enabled to help ease your problems.
How do I create an account?
To get started, select Register. Follow the procedure and create after that we will verify your account, and please set up payment information, during your first listing. Have your preferred payment account details on hand and be ready to receive a mail, call or text on your phone for verification.
When will I get paid?
You can choose to receive payouts of available funds monthly. Regardless of how the buyer pays, the successful delivery payouts are within 28 business days which means you will get your payment monthly.